Guiding Usability Evaluators During Hypermedia Inspection
نویسندگان
چکیده
This paper presents an empirical validation of the Abstract Tasks (ATs), which are operational guidelines driving the inspection activities during a usability evaluation. Two groups of inspectors evaluated a multimedia CD-ROM, one group using the ATs, the other group using a list of heuristics. Results demonstrated a better performance of the AT group but raised some issues concerning the acceptability of the technique.
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